Help

Quick answers to common questions. Can't find what you need? Email us.

Getting started

How do I sign in?

Enter your email address and we'll send you a magic sign-in link. No password needed — ever. Just check your email, tap the link, and you're in.

I didn't get my sign-in link

Check your spam or junk folder. The email comes from noreply@bloomhand.com and usually arrives within a minute. If it still doesn't show up, try requesting a new link. Same email, fresh link.

How do I join a community?

You need a community code or a direct link from an organizer. Enter the code on the homepage or open the link — you'll go straight to the board. No account required to view the board.

Can I belong to more than one community?

Yes. Use the same email for each community. When you sign in, you can switch between your communities from the board.

Using the board

How do I sign up for a need?

Tap any need post on the board, then tap "I'm In." Add your name and an optional note (like what you'll bring) — that's it. Everyone on the board can see who's signed up.

How do I cancel my sign-up?

Open the post you signed up for and tap "Cancel" next to your name. The spot opens back up for someone else.

Can other people see my email?

Never. Only your display name and optional note are visible on the board. Your email is private — only you and the organizer can see it.

What's the difference between announcements and needs?

Announcements are read-only — just information from the organizer. Needs are sign-up posts where you can tap "I'm In" to volunteer, bring something, or claim a spot.

For organizers

How do I create a community?

Tap "Create a Community" on the homepage and enter your email. After signing in, you'll name your community and land on your board — ready to add posts.

How do I add posts to my board?

Tap the + button to add a post. Fill in the details, optionally add needs for sign-ups, and save. The post appears on the board immediately.

How do I organize my board?

Use the filter tabs at the top of the board to view All posts, just Posts (announcements), Events, or Urgent items. The filters are automatic — based on the type of post you create.

How do I share my board with members?

Your community has a short code and a direct link — find both in the sidebar under "Share." Give out the code verbally or on a flyer. Text or email the link. Print the QR code for a bulletin board. Anyone with the code or link can view your board — no sign-up needed.

How do I invite other organizers?

Go to your community settings and send an invitation with the organizer role. They'll receive an email link to join. Organizers can add and edit posts, manage boards, and see member emails.

Can I edit or delete a post after publishing it?

Yes. Tap the post to open it, then use the edit or delete controls. If people have already signed up for a need, their sign-ups stay attached — they'll see the updated details.